computer services.

Tekserve Corp

Expert Reviews of Tekserve Corp

Citysearch | Where to go when your Apple is ailing, or you just want a new one.

The computer nerds at Tekserve have been helping New Yorkers with their Apple-related needs and questions for years. The store stocks everything from Macintosh computers to compatible printers, scanners,...
citysearch.com - expert review - 05/30/2006
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User Reviews of Tekserve Corp

Yelp.com Review - by nicholas b.

4 of 5 stars. it's strange that so many people are writing that you cannot use your applecare warranty here but YOU CAN. I have had a couple of repairs done with my applecare warranty at Tekserve and they did it…
yelp.com - user review - 05/29/2008
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Yelp.com Review - by jay h.

1 of 5 stars. Basically, if you own a mac it's worth buying the applecare warrenty and everything on premium so you can just get your computer fixed at the store and COMPLETELY avoid this place. I've given this…
yelp.com - user review - 05/10/2008
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Yelp.com Review - by Klio B.

1 of 5 stars. Two pieces of advice: If you're getting a repair, make it triply clear if you want them to try to preserve your data. And if you're making a purchase, AVOID Neile, who may be the manager or owner. The…
yelp.com - user review - 04/28/2008
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Yelp.com Review - by Jeanette E.

2 of 5 stars. i had one decent experience and am now having a bad one. before, they told me that my computer was basically dead and gave me a variety of options (at a variety of prices) for how to deal with it and…
yelp.com - user review - 04/16/2008
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Yelp.com Review - by Jen D.

4 of 5 stars. It's weird seeing the old macintosh green screen computers that I used to use when I was in elementary school. What was that game that was so popular? Something Wagon... NO! Oregon Trail! Yep... Ah..…
yelp.com - user review - 04/16/2008
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Yelp.com Review - by Chris J.

3 of 5 stars. Some of the employees here are irritating like that raging boner that you got in the third grade when you realized that girls, indeed, had "coodies", but you were willing to take the chance to steal a…
yelp.com - user review - 03/10/2008
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I don't get the dissing.

As a MASSIVE computer geek, I know many people who love Tekserve and many who don't. I'm on the former side, and after reading the one-star reviews on this site, I have some stuff to say. 1. They're expensive,...
citysearch.com - user review - 03/09/2008
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Yelp.com Review - by Porsha M.

2 of 5 stars. Bleh. Every time I have to come here, I end up getting an answer about what is wrong with my computer but the advice is usually accompanied by a huge price tag.
yelp.com - user review - 03/07/2008
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100% Lame: Lousy Service, Lousy Turnaround

I have been thoroughly unimpressed with the level of service at this place. I took my mac in over 10 days ago for a minor problem. I have heard nothing back. I feel as if my computer has been hijacked! No one...
citysearch.com - user review - 03/06/2008
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Yelp.com Review - by Mellie R.

5 of 5 stars. Many before me have reviewed Tekserve citing both praise and criticism. I stand on the side of praise. In the several times I've visited this service center, I've been fortunate to have been met with…
yelp.com - user review - 02/02/2008
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Yelp.com Review - by Andy O.

4 of 5 stars. If yer a MAC gal or guy you should at some time check this place out. A good resource for repairs,software, repairs, service among others....
yelp.com - user review - 01/08/2008
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Yelp.com Review - by jesse m.

1 of 5 stars. i know a lot about macs, and im burnt out on the genius bar getting worse each time i go but these guys arent an alternative. if you need something covered under apple care you have they will just…
yelp.com - user review - 11/26/2007
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Yelp.com Review - by Alison K.

1 of 5 stars. I don't like these guys.. very obnoxious, impatient, and wayyy too expensive. I had to log my husbands computer all the way over there because they refused to give me any estimate over the phone only…
yelp.com - user review - 11/11/2007
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Yelp.com Review - by Bill J.

4 of 5 stars. Never had any problem with this place. Then again, I haven't had to go there often for any sort of technical problem. However, when I did go there, the only bad experience I had was the long wait.
yelp.com - user review - 10/24/2007
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Yelp.com Review - by Michael D.

3 of 5 stars. Do I like this place? I don't know, I'm asking you.
yelp.com - user review - 10/19/2007
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Yelp.com Review - by Sam P.

4 of 5 stars. This place makes me feel old and young at the same time. It's a full service computer store, yet it feels like something out of the 50's. It's big and rustic looking and seemingly disorganized. The…
yelp.com - user review - 10/13/2007
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Yelp.com Review - by Yoav E.

1 of 5 stars. Oh my god.. these people are awful.. most of them think they're such hot shots they don't need to actually be NICE to people that come to the store... their prices are wayy to expensive and the level…
yelp.com - user review - 10/09/2007
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Tekserve- what is everyone talking about?!

I took my ibook g4 to tekserve because I had dropped it a very small distance and the backlight didnt look like i t was working. When I first went in, it was 4pm on Tuesday. I got my ticket and sat for around...
citysearch.com - user review - 09/21/2007
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Yelp.com Review - by Anna B.

1 of 5 stars. I intentionally waited three days to calm down before I wrote this - I've calmed down a bit... Why I needed Tekserve:
yelp.com - user review - 09/06/2007
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Yelp.com Review - by Oscar B.

3 of 5 stars. I have been at Tekserve a couple of times before. Their show room is eye-catching and you can try their latest Mac products without being harrased. Last night I brought my 18 month old PB for repair,…
yelp.com - user review - 08/23/2007
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AVOID Tekserve for Repairs

Plan on waiting FOREVER to drop off your computer for repair and then AGAIN when you pick it up. It is way easier and much less frustrating to deal with Apple for your repairs, especially if you have a laptop....
citysearch.com - user review - 07/23/2007
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"Damn the man! Save the empire!"

This place rocks! The apple store is full of tourists and posers. This place is for hard-core mac lovers from way back. I personally love the ticket process. It was much more efficient than other big...
citysearch.com - user review - 07/03/2007
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Yelp.com Review - by Russ W.

5 of 5 stars. If you like to use a Mac, this is the place for you. Yeah, there's no frills like a "Genius Bar" or anything like that, but there is the largest selection of Mac compatible things, and 3 party…
yelp.com - user review - 05/15/2007
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Yelp.com Review - by jason o.

3 of 5 stars. The night before I came to Tekserve, I brought my ailing Powerbook to the Apple Store on 5th Avenue, and laid it upon the altar in front of the Mac Geniuses and asked them to restore my data. They…
yelp.com - user review - 05/15/2007
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Funky environment, Awful customer service

I was first drawn to the store by the anti-Big Brother feel of its plant and the charming unkemptness of its staff. In the past year, I've spent over two-thousand dollars at their site and never had a...
citysearch.com - user review - 05/08/2007
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Yelp.com Review - by Amanda B.

4 of 5 stars. bought my hardrive here, nice service. they have a variety of choices, the technicians know their job, and the environment is not intimidating.
yelp.com - user review - 05/02/2007
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horrible

- so yeah... the place is dirty, avoid it, they'll be dead soon... my previous opinion has been changed by bad service, bad treatment, disrespect, and general unhappiness.... would really love to root for the...
citysearch.com - user review - 03/22/2007
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Yelp.com Review - by judith A.

1 of 5 stars. The first thing they did was break my IPod when they replaced the battery. They admitted they broke it, and offered to refund me the cost of the "repair," and give me 10% off a new IPod. 10%!! They…
yelp.com - user review - 02/17/2007
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This place and it's staff is everything that is wrong with this country and this current generation of spoiled, shallow and egotisitcal hipster wannabes!

My company spends dollars in the thousands at this overated and overpriced dirty dump. They have the nerve to put this on the front of thier website ( which you would think would be better with all of the...
citysearch.com - user review - 01/19/2007
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Yelp.com Review - by Link S.

1 of 5 stars. Tekserve is a very attractive shop and if you want to just hop in and buy an ipod it's very cool. However, if you have a mac and are in need of repair be wary. Tekserve is more than aware…
yelp.com - user review - 01/02/2007
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Bad service

I must confess my extreme disappointment with Tekserve. I've been there in the past to buy products and once for minor service to my laptop. The service was alright. However, this recent experience has...
citysearch.com - user review - 01/01/2007
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I hate this place

I've attempted to do Ipod related errands about three different times in this place and always run out sreaming like a lunatic. I hate this place. From the arrogant "ticket" giver at the door to waiting five...
citysearch.com - user review - 10/07/2006
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Yelp.com Review - by Joe R.

5 of 5 stars. Got a Mac? Live or work in Manhattan? Then Tekserve is the joint for all your needs. Sure, most non-techies can get away with having a techie friend (no, I won't fix your computer... unless you feed…
yelp.com - user review - 09/19/2006
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Yelp.com Review - by Kain V.

1 of 5 stars. It's a cool store to visit but the service is terrible. First you have to get a ticket to get any kind of service. Then you have to wait up to a half hour to actually get any actual service. You…
yelp.com - user review - 09/19/2006
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You name it, it's terrible

How over-charging and over-rated they are! How full of themselves they are! What THROAT-SLITTING EXTORTIONIST PIRATES they can be! I took some equipment to them on a Saturday. The bratty guy at the door told...
citysearch.com - user review - 08/16/2006
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tekserve

I've been here a couple of times when my laptop had some problems. They usually get my computer runn...
judysbook.com - user review - 06/18/2006
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Yelp.com Review - by Heather H.

4 of 5 stars. My office computer recently went on the fritz so I brought it down to the 'Serve. The entire experience was pretty painless: walk in the door, take a number (they ask you what your drama is), go to…
yelp.com - user review - 05/30/2006
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Yelp.com Review - by Daryll H.

4 of 5 stars. I've never actually bought anything here, but considering they honor Applecare warranties, you can't beat Tekserve for service. Even though there's a second Apple store in the city now, I'd still…
yelp.com - user review - 05/28/2006
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Yelp.com Review - by Nick H.

5 of 5 stars. If you have a Dell - never mind, you won't get it...This is THE Apple spot. Forget the Soho Apple store with it's ultra designy glass stair, glass bridge and the massive wait times at the genius bar.…
yelp.com - user review - 04/20/2006
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Yelp.com Review - by Henry B.

3 of 5 stars. This place is historic in the computer culture, but you really do feel only like a number if you come here.. (not just because they have 2 lines which give 2 different kinds of numbers based on what…
yelp.com - user review - 04/12/2006
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Computer troubles? No problem.

Tekserve is the place to go if you're having trouble with your computer, particularly your mac. They...
judysbook.com - user review - 03/26/2006
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Tekserve

Tekserve specialists do an excellent job of fixing your computer or help you pick a new one and get ...
judysbook.com - user review - 03/26/2006
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Yelp.com Review - by Forrest W.

1 of 5 stars. If you ever want to feel like a lemming, this is the place to feel like one. Even though the new TekServe store is a whole lot better then the old place down the block, the place is still a mess with…
yelp.com - user review - 02/06/2006
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Yelp.com Review - by ro b.

5 of 5 stars. Warning: You must be knowledgeable about Macs if you enter Tekserve. If you are all will be good. As far as purchases are concerned, you might be better off ordering online or going to the Apple…
yelp.com - user review - 01/23/2006
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Yelp.com Review - by Uncut N.

1 of 5 stars. They completely mis-diagnosed a problem I was having with my old G3. I called to complain that the machine still didn't work, and the guy insisted they would have to charge me again. I eventually…
yelp.com - user review - 01/02/2006
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Rude!

Although I would rather not deal with the crowds at the Apple store, it may be a much better option than dealing with the rude staff here. I simply called to find out how to go about adding memory to my...
citysearch.com - user review - 12/28/2005
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Yelp.com Review - by Alma Z.

4 of 5 stars. Tekserve's specialists are one of the most qualified in the city. You have a problem with your computer and most likely they will be able to help you. The place is often packed so you may have to wait…
yelp.com - user review - 09/15/2005
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Zoomy

Hi, Just had to rush a purchase of a Powerbook, Glyph drive, and various accessories before catching a flight, and the sales guy zoomed! Got everything I needed in double-quick time. Waited only five minutes...
citysearch.com - user review - 04/12/2005
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The not-so-friendly computer co.

Unlike the computers they service, this place is poorly designed-- people milling everywhere, huge lines, etc. The customer service also leaves much to be desired--as one of NY's Mac "big-boys" they apparently...
citysearch.com - user review - 01/20/2005
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Would you like attitude with that?

I go to Tekserve fairly often as I've had a ton of trouble with my iBook. I will admit that while they do have a quick turn-around, the staff's attitude is a huge turn-off. If they focused more on service than...
citysearch.com - user review - 07/20/2004
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this is where i go

i do tech support for a living and when i have a severe mac problem...dead hard drive, bad power supply, fried motherboard this is where i go. i have to say that you should go first thing in the morning as the...
citysearch.com - user review - 02/06/2003
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mac attack

I don't know of a better place to take your ailing Mac. I've found the technicians trustworthy, competent and helpful with advice. The free Cokes and underground comix in the waiting room help take the edge...
citysearch.com - user review - 05/20/2002
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